Summary] Chris Voss: FBI Hostage Negotiator

Negotiations conducted in person lead to greater understanding and trust between parties, leading to more honest discussions and higher levels of satisfaction. Private conversations without cameras are the most effective way to negotiate, as they allow for genuine human connection to take place.

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Never Split the Difference

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NEVER SPLIT THE DIFFERENCE by Chris Voss - Free Audiobook Summary

Summary] Chris Voss: FBI Hostage Negotiator

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Ex FBI negotiator Chris Voss: Use empathy to get what you want